Articles

Statement of Use (News, Documents, Articles)– Advisors agree on the benefits of maintaining awareness of news, trends, issues, documents, events, & articles that add value to their body of knowledge. We agree it is worth the time & effort to post such timeless materials on behalf of the authors & publishers as a means of offering another outlet for their readers & researchers.  GQM has no intentions of profit, to compete, or breach copyright provisions, but merely provide an opportunity for insights we consider value added to those who are Quality Focused.

‘Your C-Suite & CQO ~ Is There One Common Sense Reason to Keep a CQO Out of Your C-Suite’? New Zealand Organization for Quality, ‘Quality Business’ magazine ~ Article, March 2025

'Quality Business' magazine, Issue # 1 2025, March 01 | Paul W. Gladieux, CEO | CQO | Founder, Global Quality Management Advisors Since 1991

This article addresses an issue that must surely resonate with business professionals in virtually all management disciplines as it applies in all large organizations globally regardless of their industry sector.   We pose one fundamental question that spurs many other thought-provoking questions:  'Is There One Common-Sense Reason to Keep a CQO Out of Your C-Suite’? We have collectively more than 90 years of experience in managing Quality in two high-consequence, heavily-regulated business sectors, namely Nuclear Energy Production and Commercial Aviation – which, we think you’ll agree, are indeed high-risk and high-value. In our extensive reflections on and discussions about our experiences and insights, we were compelled to address the CQO subject.  In essence, by this article we are challenging C-Suites everywhere to appoint a CQO! NOTE: This paper is a GQM Advisors abbreviated version for The New Zealand Organization for Quality, 'Quality Business' magazine Issue#1, March 2025.  It's abbreviated from our paper 'Your C-Suite & Your CQO' ~ White Paper, September 2024, posted on this web page ~ see https://gqmadvisors.com/wp-content/uploads/2024/08/GQMadvisors-C-SteCQO-WhtPpr-08-15-24-R1-23pgs.pdf

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~ QUALITY ~ What Is It ~ What It Is ~ What’s The Problem? ~ White Paper, December 2024

2024, December 01 | Paul W. Gladieux, CEO | CQO | Founder, Global Quality Management Advisors Since 1991

In this White Paper, I share 50 years of working knowledge performing in high-consequence heavily regulated business sectors (mostly startups) regarding ‘The Management of Quality.’ Considerable content is from the GQM Advisors White Paper of September 2024, (P.W. Gladieux & S.B. Kaley), Your C-Suite & CQO, ‘Is There One Common Sense Reason to Keep a CQO Out of Your C-Suite’?1 My insights are from extensive experience in management systems engaging in Nuclear Energy Operations (7 years, 4 power reactors ~ Entergy Operations), Supply Chain Services (more than 30 suppliers), Reactor Design Suppliers (Westinghouse Nuclear, NuScale Power, TerraPower, BWX Technologies), Large Scope Design/Build Programs (Jacobs Engineering Group, 5 years), Custom Engineered Products (12 years). These engagements were in complex management systems in high-risk / high-value sectors. I explore and pose questions regarding the critical role of ‘The Management of Quality’ and attempt to clarify the word ‘Quality’ and the role of the ‘Quality Discipline’ in business operations and programs. I will consider this paper a success, if it helps one or some organizations establish their basis for adopting a definition of Quality and gaining Quality Performance Improvements in Practice.

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‘Your C-Suite & CQO’ ~ Is There One Common Sense Reason to Keep a CQO Out of Your C-Suite? ~ White Paper, September 2024

2024, September 01 | Paul W. Gladieux, CEO | CQO | Founder, Global Quality Management Advisors Since 1991

In this White Paper we share our collective 90 years of knowledge performing in two high-consequence heavily regulated business sectors regarding ‘The Management of Quality.’ Our insights are from extensive experience engaged in Nuclear Energy Production and Commercial Aviation, that with no doubts, operate in high-risk high-value services. We explore and pose questions regarding the critical role of your Chief Quality Officer (CQO). Yes ~ we challenge C-Suites to appoint a CQO. The abbreviated version is posted in this Articles page as well.

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‘Your C-Suite & CQO’ ~ Abbreviated Version ~ Is There One Common Sense Reason to Keep a CQO Out of Your C-Suite? ~ White Paper, September 2024

2024, September 01 | Paul W. Gladieux, CEO | CQO | Founder, Global Quality Management Advisors Since 1991

In this White Paper ~ Abbreviated Version ~ we share our collective 90 years of knowledge performing in two high-consequence heavily regulated business sectors regarding ‘The Management of Quality.’ Our insights are from extensive experience engaged in Nuclear Energy Production and Commercial Aviation, that with no doubts, operate in high-risk high-value services. We explore and pose questions regarding the critical role of your Chief Quality Officer (CQO). Yes ~ we challenge C-Suites to appoint a CQO. The complete paper is posted in this Articles page as well.

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What Executive’s Should Know About the Management of Nuclear Quality – White Paper 2018

2018, November 07 | Global Quality Management Advisors, Paul W. Gladieux Founder | CEO Since 1991

White Paper November 2018. Nuclear Quality Management - History, Language, Quality v. Safety, Programs v. Systems, 2000 Renaissance, Impacts on Quality During Design | Build, Requirements ID | Integration | Verification, Nuclear Management System Advisor | Designer roles, The Need for a new industry NMS Advisor Certification Program.

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U.S. Nulcear Quality Problems Persist – The Case for Nuclear Management System Advisor Certification – Article 2018

2018, November 07 | Paul W. Gladieux Founder | CEO, Global Quality Management Advisors Since 1991

Article November 2018 for those seeking solutions for the 'Quality Problems & Poor Management of Quality' in the U.S. Nuclear Energy Segment.

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U.S Nuclear Quality Problems Persist – The Case for Nuclear Management System Advisor Certification – PowerPoint 2018

2018, November 07 | Paul W. Gladieux Founder | CEO, Global Quality Management Advisors Since 1991

Power Point November 2018 for those seeking solutions for the 'Quality Problems & Poor Management of Quality' in the U.S. Nuclear Industry. Our brief presentation clarifies why new Designer / Advisor roles are critical for 'Nuclear Management System' effectiveness.

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The Next Quality Revolution – Our Nation. Your Organization. Are We Ready? – White Paper

2017, June 10 | GQM Advisors, George J. Toly, Senior Advisor & Paul W. Gladieux, Founder | CEO, Web Post

White Paper serves as a journey through the origins, revolutions, and increased emphasis in the Quality and Safety Management disciplines beginning in 1900s.  It includes some pivotal events, dates, and names a few individuals that also had an impact.

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Study looks at Management’s Effect on Productivity – Bloomberg News

2017, April 12, 7:30 AM EDT | Nuclear Energy Institute, Smart Brief, Bloomberg News, Noah Smith, Author, nsmith150@bloomberg.net, James Greiff, Editor, jgreiff@bloomberg.net

“Here's One More Thing to Blame on Senior Management” A study of manufacturers that looked at 16 "structured practices," or measurable management practices, suggests having such a system was a significant factor in productivity, writes Noah Smith. If your company isn't doing as well as your competitors, better management and communication of key information could help.  

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Quality Profession – Must Continue to Evolve

2014, October | Quality Magazine, Jim L. Smith, Over 45 Years Experience - Operations, Engineering, R&D, & Quality Management

Quality Professional Must Play a Greater Role in Strategy Development

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Quality vs. Safety – Priorities at Odds in the Oil & Gas Industry 2013

2013 September | Quality Progress, Mustafa Ghalew, Management Systems Shell Oil, Doha, Qatar

Quality is often viewed as secondary to safety in the oil and gas industries. Unless quality is elevated to a top priority, safety in these industries will be compromised, possibly leading to loss of life, pollution and damage to a company's reputation and revenue.

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Requirements – Successful Businesses Identify and Implement Them Wisely

2009 June | GQMassociates, Paul W. Gladieux, Founder | CEO

It’s likely executives don’t ask the question at meetings “so how many requirements are we expected to implement today to be compliant, competitive, and profitable?”  If they did, staff members would be hard pressed to provide the number of requirements that truly exist throughout their operation.

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Supplier Qualification in the Nuclear Industry – 2002

2003 March | GQMassociates, Paul W. Gladieux, Founder | CEO

In 2002, GQM was engaged to assist a steel re-bar manufacturer (mini-mill) with achieving qualification status in the re-emerging nuclear industry.  As a part of the effort, the following was prepared for the client’s newsletter.

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Quality Management System – ISO 9002 Recertification in the Semiconductor Sector 1998

1998 May | GQMassociates, Paul W. Gladieux, Founder | CEO

In 1998, GQM was engaged to assist Senior Management during their efforts to achieve ISO 9002 QMS re-certification at the Fujitsu Microelectronics state-of-the-art semiconductor Fab facility in Gresham, Oregon.  As a part of the effort, the article was written for the client’s newsletter.

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Quality Management System ISO 9000 Series Standards – PMI Pub. 1995

1995 February | Project Management Institute, GQMassociates, Paul W. Gladieux, Founder | CEO

In 1995, PMI requested an article by Paul W. Gladieux regarding the fast emerging ISO 9000 series QMS standards.  The article was published in PM Network in February 1995.

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Dr. Edwards Deming’s – Letter to the Editor of Time Magazine 1981

1981 April | W. Edwards Deming, Ph.D., Consulting in Statistical Studies

Dear Sir, Your article about Japan in TIME for 30 March 1981 is excellent, but the paragraph concerning my work is ridiculous and can do a lot of harm to American industry at the very time when they need guidance.

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