We understand “requirements research” and a “baseline matrix” are the key elements for defining, developing, upgrading, maintaining, and improving an effective management system. Baseline requirement sources include, but are not limited to: customer specifications, industry codes, standards, and regulations, corporate guidelines, and program-specific activities and specifications.
GQM uses a matrixed methodology to analyze baseline requirements for alignment with each client’s QMS scope of products and services. This ensures, during the research and design phase, the QMS structure is designed to enable and continually manage in alignment with the business climate.
Your competitive advantage, profitability, performance, and customer satisfaction will be enhanced through understanding, effective use, and resource integration of applicable disciplines within the QMS structure.