ApproachWhy Companies may Struggle to Achieve Quality Goals?

StructureHow Does the QMS Look Inside a Company?

RequirementsIs the QMS “Technically Complex” or “Administratively Complex”?

DisciplinesDo They Encompass Operations and Programs?

Resource IntegrationIs Your QMS Able to Demonstrate Effectiveness?

InfrastructureDoes the QMS Encompass All Company Operating Requirements?


GQM Advisors understand that some companies may struggle with the complex nature of defining, designing, incorporating, implementing, and maintaining a formal QMS. Company cultures with an effective QMS will benefit by achieving a higher degree of maintaining their resource allocations, effective integration, profitability, and compliance.

A properly supported QMS encompasses and integrates both administrative and technical requirements using process tools to ensure requirements management, communications, information and interface controls, and product and service delivery all within a “Robust Infrastructure.”  Strong “Administrative Professionals” should assist the senior management team maintain the QMS; while strong “Technical Professionals” develop and deliver high quality products and services.


GQM Web 5.4 -Concept QMS Model 01-25-17