Timeline 1900 ~ 2020 Quality’s Pathway to Leadership ~ QC | QA | QM | QL & The CQO ~ August 2025

‘The Management of Quality’ in the U.S. has a definitive path encompassing four phases beginning in 1900 as the Industrial Revolution & mass production emerged.  From ‘Self-Inspection’ to ‘Quality Leadership’ the number of events, requirements documents, & thought leaders formed the basis for the Quality Management Profession & Quality Management System thinking, design, development, & implementations.  The four disciplines QC, QA, QM, QL & now the obvious need for a CQO Executive in the C-Suite provide the opportunity to enhance operational effectiveness & excellence. The CFO & CQO are critical partners in reducing the ‘Cost of Poor Quality.’